Shipping Policy
Effective Date: September 10, 2026
At Farms & Fleet, we aim to process orders promptly and provide customers with clear and transparent information about shipping and delivery.
Please review this Shipping Policy before completing your purchase.
Order Cut-Off Time
Our standard order cut-off time is:
5:00 PM local business time
Orders placed after the daily cut-off time will generally begin processing on the next business day.
Orders placed on weekends or applicable holidays will generally be processed on the next available business day.
Order Processing Time
Orders are generally processed within:
1–2 business days
Order processing takes place Monday through Friday, excluding applicable holidays.
Processing times may vary depending on the product, order details, product availability, or other circumstances.
Shipping Transit Time
After an order has been processed and handed to the applicable shipping carrier, the estimated transit time is:
3–4 business days
Transit time refers to the period between carrier handoff and delivery.
Total Estimated Delivery Time
The estimated total delivery timeframe is:
4–6 business days
This estimate consists of:
- Order Processing: 1–2 business days
- Shipping Transit: 3–4 business days
Delivery estimates are provided for planning purposes and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier, product, weather, transportation conditions, and other circumstances.
Shipping Cost
Orders of $100.00 USD or more qualify for free shipping within the United States.
For orders under $100.00 USD, a flat-rate shipping fee of $5.00 USD applies.
The applicable shipping charge will be clearly displayed during checkout before your order is confirmed.
Shipping Destinations
Shipping availability may depend on the product and destination.
Available shipping options and applicable delivery information will be displayed during checkout before the order is completed.
Our standard free-shipping and flat-rate shipping offer applies to eligible orders shipped within the United States.
Order Tracking
When tracking information is available, it will be provided through the applicable order or shipping communication.
After an order has been shipped, tracking information may require some time to become active in the carrier’s tracking system.
Delivery Delays
Estimated delivery times may be affected by circumstances outside our control, including:
- Carrier delays
- Severe weather
- Transportation disruptions
- Holidays
- Incorrect or incomplete shipping information
- Address-related delivery issues
- Other circumstances affecting the carrier network
If your order has not arrived within the expected delivery timeframe, please contact us with your order number so our customer support team can assist you.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address during checkout.
If you notice an error in your shipping information, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to modify the delivery address. We cannot guarantee that an address change will be possible after an order has been placed.
Damaged Shipments
If your order arrives damaged, please contact us promptly.
When contacting us, please provide:
- Your order number
- A description of the damage
- Photographs of the damaged product and packaging when requested
Our customer support team will review the information and provide the appropriate next steps.
Delivery Issues
If tracking indicates that an order has been delivered but you have not received it, please contact our customer support team as soon as possible with your order number and tracking information.
We will review the available shipping information and provide the appropriate next steps.
Contact Us
If you have questions about shipping, delivery, tracking, or an existing order, please contact Farms & Fleet.
Farms & Fleet
30590 Lorain Rd
North Olmsted, Ohio 44070
United States
Email: support@farmsandfleet.com
Phone: +1 440-390-7403
Business Hours:
Monday – Friday: 09:00 AM – 05:00 PM